Senior Team Leader

Job Code : JIJP/202010/73

Job Description :

1. Managing Team Coaches / Team Leaders.

2. Manage productivity requirements and implement strategies to improve production.

3. Monitor daily production reports and proactively manage files as they approach SLA commitments.

4. Ensure client dictated SLA’s are adhered to.

5. Assist in the clarification or resolution of issues as they arise between customers and operating personnel.

6. Handle attrition and shrinkage.

Bhayandar, Maharashtra, India

Key Skills : Team Management, Leadership

Industry : none

Functional Area : none

Education Level : none

Experience Level : Experience (0 - 0)

Job Location : Mumbai Maharashtra

Total Vacancy :

Company Name : Confidential